Tag: copier rental pudu

KEEP CUSTOMERS LOYAL Keeping your customers satisfied with your services or product is non-negotiable. If customers are unhappy, they won’t just leave you, they’ll be leaving you for one of your competitors. Here are 3 ways to ensure customer satisfaction: BE PROACTIVE Being proactive are all those things you do to serve your customers before they even ask for them. This requires anticipating their needs and wants, and making improvements before anyone asks for them. Come up with ideas and strategies to tell your clients how they can get more out of their budgets. This will show that you care about making sure their investment in your company is helping them grow over time. BE ACTIVE In addition to proactively approaching your customer needs, you must maintain a level of care over time. Reaching out to customers for feedback, providing loyalty programs, sending newsletter or other updates are all examples of active customer relations. Schedule check-in calls with your customers to share updates about how things are going and to ask how happy they are with your services. Pro Tip: The last thing you want is to operate your business reactively, only interacting with customers when something is wrong. PROVIDE MORE Sometimes customers don’t realize that you’re offering something more until you tell them. For example, by sending out a newsletter notifying customers that your office uses a Copier World Solution MFP with user authentication and encryption to protect their information, you’ve just shown them a value they likely didn’t know they were getting. Do customers ever complain of your office being difficult to find? Swap out the traditional hallway signage for easy to read digital displays showing them exactly where to go. KEEP YOUR CUSTOMERS Customer retention is an essential part of a service business model because existing customers are easier to upsell and more profitable than constantly acquiring new customers while having a high turnover. CONTACT US TO GET QUOTATION!!! 03-3341 6296 | 018-788 6296 | 018-228 6296

Even in this ostensibly digital age, many offices still rely on copiers. This is primarily due to the fact that many businesses still find it difficult to go completely paperless. In fact, paper documents are still used in business operations on a daily basis. As a result, the copy machine remains an important piece of office equipment that is widely used on a daily basis. Recognizing the importance of copiers in their offices, business owners ensure that they have high-quality copy machines. While they obtain the best copiers, many of them take regular maintenance for granted. You, too, could be guilty of this! Remember that no matter how technologically advanced your copier is, it will eventually fail, especially if it is heavily used. As a result, regular copier maintenance should be a top priority in your office. Importance Of Regular Copier Maintenance. 1) Avoiding Machine Breakdowns and Expensive Repairs: Copiers, like all other machines, experience natural wear and tear. Certain factors can hasten this process. For one thing, while it is designed for daily, high-volume copying, it becomes more prone to breakdowns when used frequently. One reason for this is that with frequent use comes the possibility of employees failing to follow proper copier practises. This incorrect use of the machine can cause some components to deteriorate or even be destroyed, resulting in expensive repair costs. Copier preventive maintenance can help you avoid and minimise unexpected breakdowns. The technician can detect problems before they worsen, saving you money on costly repairs. Furthermore, maintaining your copier on a regular basis can extend its life. This means that you will get a good return on your investment. Furthermore, you are not required to spend money on a replacement. 2) Reduce Downtime: When your copier slows down, office productivity suffers. Your employees may be unable to complete certain tasks, preventing them from serving your clients. This is not a good scenario for your company. Customers may become dissatisfied with your unreliable service. Most importantly, your revenue may suffer as a result. You can reduce downtime caused by a malfunctioning copier if you have a service agreement with a reputable copier maintenance service provider. Unexpected breakdowns are reduced because preventative checks help identify problems before they worsen. Your employees’ work will not be disrupted, and you will retain your clients’ trust. 3) Improve Copier Performance: Periodic maintenance of your copy machine is important not only for detecting problems, but also for improving the device’s performance. Regular copier maintenance not only keeps your equipment from breaking down, but it also keeps it running smoothly. One of the reasons a copier may perform poorly is that its software is out of date. Because software maintenance is included in standard copier maintenance services, the technician can update your software on a regular basis to keep it running smoothly. Most importantly, these routine checks allow you to install security patches and reduce your machine’s vulnerability to hacking. 4) Immediate Assistance And Repair: Working with a reputable maintenance service provider ensures that you get the help you require as soon as possible. If your device fails, you can rely on your service provider to fix it right away. CONTACT US TO GET QUOTATION!!! 03-3341 6296 | 018-788 6296 | 018-228 6296

Multifunction printers are frequently at the centre of in-person office efficiency and team productivity. It’s where the team works on projects, where they polish their presentation materials, and so much more. The copy room can be a cause of annoyance and work backlogs when the copier isn’t operating or needs to be upgraded. Whether to buy secondhand copiers or brand new equipment is a common question for such a large purchase. Here are some things to think about when deciding whether to buy a used copier or a new one. What is a refurbished copier? To begin, understand the distinction between a used and refurbished copier. Used copiers are machines that have been returned to the dealer in acceptable condition but have seen some use. Refurbished copiers have to be rebuilt due to excessive wear and tear. At the time of sale, both used and reconditioned copiers are in working order. Pros of Buying Refurbished Copiers Before purchasing refurbished copiers, weigh the benefits and drawbacks. Compare these brief advice to the benefits of purchasing a new equipment and decide which is best for your organisation. 1) Reduced PricePurchasing a copier at a reduced cost has several advantages. The savings can be substantial. Just remember to go shopping. Regrettably, not all refurbished copiers are the same. They may be in functional shape, but there are no rules or regulations governing the selling of refurbished copiers. As a result, focusing your decision solely on pricing may cause you to neglect the quality of its printing capabilities. 2) Environmentally FriendlyWhile new copiers are environmentally efficient, they also feature a lot of bells and whistles that make them energy hogs. Because they lack all of the extra features that can drain electricity and toner, used and refurbished copiers will likely consume less energy. However, due of age and wear-and-tear on the parts that were not replaced, refurbished or used copiers may not be as efficient as they once were. As a result, it’s a good idea to find out how much use the copier received previous to refurbishing. 3) Risks of Buying Refurbished CopiersThere are various concerns involved with secondhand and refurbished copiers. The three elements listed below are the most vital to be aware of before making a purchase decision. 4) Copiers Burn OutAll copiers fail at some point. Even if the used copier is in excellent condition, a refurbished copier that has already burned out at least once would most certainly burn out far sooner than a new copier. Burnout won’t be an issue if you don’t use the copier frequently. However, if you have a busy company that will frequently rely on the copier for tasks, especially on a tight deadline, investing in an older machine may not be worth it. 5) It has signs of ageing.It is still in use despite being “like new.” Every part and joint is in use to some extent. Even if they didn’t begin on the same machine, they almost certainly have usage from another rescued machine. So, while the machine is still operational and should be for some time, all parts have some degree of wear and tear. Consider whether you will continue to rely on your copier for high-quality work. 6) Increased Probability of Electrical IssuesEven if this equipment has been repaired and is operational, electrical system faults are difficult to predict. They are the most unpredictable and prone to generating issues during the restoration procedure. When purchasing secondhand copiers, which may be newer and in better condition than a refurbished copier, an unstable electrical system may be the reason it was returned. Pros of Buying New Copiers New copiers are exciting, gleaming, and shiny. But what are the unique advantages of purchasing a new copier over a used copier? Discover more by reading on. 1) SecurityThe most important reason a new copier outperforms a refurbished or used copier is security. Cybersecurity is the most recent emerging danger to organisations today. Copiers provide access to intranets, databases, email, contact information, and other sensitive data. Newer machines include the most up-to-date security software and cybersecurity safeguards. Older machines have only the best defences available at the time their model was released. As a result, they will lag behind newer versions equipped with cutting-edge technology. 2) New FeaturesNew copiers have the most up-to-date capabilities, such as software that can work with apps from the marketplace. That implies modern copiers have greater features and customization options for the team and their individual demands. 3) Upgrading and PartsNew copiers are frequently covered by a dealer warranty, but they are more commonly covered by a manufacturer’s warranty. As a result, new machine components and service are considerably easier to come by. Furthermore, maintenance engineers are trained on the most recent machinery, which means that any maintenance and repairs are readily rectified when compared to earlier versions. Last Thoughts Determine whether new or secondhand copiers are better for your office needs. There are certain significant concerns associated with refurbished and used copiers. However, the advantages, particularly the inexpensive cost of purchasing used copiers, are compelling. New copiers provide a lot of value in comparison, especially when it comes to the newest security, features, and repair guarantees. If you are looking for a copier, contact the experts at Bizcopier Solutions Sdn Bhd. They will assist you in weighing the risks and benefits so that you may select the best machine for your office and team’s needs.