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KEEP CUSTOMERS LOYAL Keeping your customers satisfied with your services or product is non-negotiable. If customers are unhappy, they won’t just leave you, they’ll be leaving you for one of your competitors. Here are 3 ways to ensure customer satisfaction: BE PROACTIVE Being proactive are all those things you do to serve your customers before they even ask for them. This requires anticipating their needs and wants, and making improvements before anyone asks for them. Come up with ideas and strategies to tell your clients how they can get more out of their budgets. This will show that you care about making sure their investment in your company is helping them grow over time. BE ACTIVE In addition to proactively approaching your customer needs, you must maintain a level of care over time. Reaching out to customers for feedback, providing loyalty programs, sending newsletter or other updates are all examples of active customer relations. Schedule check-in calls with your customers to share updates about how things are going and to ask how happy they are with your services. Pro Tip: The last thing you want is to operate your business reactively, only interacting with customers when something is wrong. PROVIDE MORE Sometimes customers don’t realize that you’re offering something more until you tell them. For example, by sending out a newsletter notifying customers that your office uses a Copier World Solution MFP with user authentication and encryption to protect their information, you’ve just shown them a value they likely didn’t know they were getting. Do customers ever complain of your office being difficult to find? Swap out the traditional hallway signage for easy to read digital displays showing them exactly where to go. KEEP YOUR CUSTOMERS Customer retention is an essential part of a service business model because existing customers are easier to upsell and more profitable than constantly acquiring new customers while having a high turnover. CONTACT US TO GET QUOTATION!!! 03-3341 6296 | 018-788 6296 | 018-228 6296

Even in this ostensibly digital age, many offices still rely on copiers. This is primarily due to the fact that many businesses still find it difficult to go completely paperless. In fact, paper documents are still used in business operations on a daily basis. As a result, the copy machine remains an important piece of office equipment that is widely used on a daily basis. Recognizing the importance of copiers in their offices, business owners ensure that they have high-quality copy machines. While they obtain the best copiers, many of them take regular maintenance for granted. You, too, could be guilty of this! Remember that no matter how technologically advanced your copier is, it will eventually fail, especially if it is heavily used. As a result, regular copier maintenance should be a top priority in your office. Importance Of Regular Copier Maintenance. 1) Avoiding Machine Breakdowns and Expensive Repairs: Copiers, like all other machines, experience natural wear and tear. Certain factors can hasten this process. For one thing, while it is designed for daily, high-volume copying, it becomes more prone to breakdowns when used frequently. One reason for this is that with frequent use comes the possibility of employees failing to follow proper copier practises. This incorrect use of the machine can cause some components to deteriorate or even be destroyed, resulting in expensive repair costs. Copier preventive maintenance can help you avoid and minimise unexpected breakdowns. The technician can detect problems before they worsen, saving you money on costly repairs. Furthermore, maintaining your copier on a regular basis can extend its life. This means that you will get a good return on your investment. Furthermore, you are not required to spend money on a replacement. 2) Reduce Downtime: When your copier slows down, office productivity suffers. Your employees may be unable to complete certain tasks, preventing them from serving your clients. This is not a good scenario for your company. Customers may become dissatisfied with your unreliable service. Most importantly, your revenue may suffer as a result. You can reduce downtime caused by a malfunctioning copier if you have a service agreement with a reputable copier maintenance service provider. Unexpected breakdowns are reduced because preventative checks help identify problems before they worsen. Your employees’ work will not be disrupted, and you will retain your clients’ trust. 3) Improve Copier Performance: Periodic maintenance of your copy machine is important not only for detecting problems, but also for improving the device’s performance. Regular copier maintenance not only keeps your equipment from breaking down, but it also keeps it running smoothly. One of the reasons a copier may perform poorly is that its software is out of date. Because software maintenance is included in standard copier maintenance services, the technician can update your software on a regular basis to keep it running smoothly. Most importantly, these routine checks allow you to install security patches and reduce your machine’s vulnerability to hacking. 4) Immediate Assistance And Repair: Working with a reputable maintenance service provider ensures that you get the help you require as soon as possible. If your device fails, you can rely on your service provider to fix it right away. CONTACT US TO GET QUOTATION!!! 03-3341 6296 | 018-788 6296 | 018-228 6296

Multifunction printers are frequently at the centre of in-person office efficiency and team productivity. It’s where the team works on projects, where they polish their presentation materials, and so much more. The copy room can be a cause of annoyance and work backlogs when the copier isn’t operating or needs to be upgraded. Whether to buy secondhand copiers or brand new equipment is a common question for such a large purchase. Here are some things to think about when deciding whether to buy a used copier or a new one. What is a refurbished copier? To begin, understand the distinction between a used and refurbished copier. Used copiers are machines that have been returned to the dealer in acceptable condition but have seen some use. Refurbished copiers have to be rebuilt due to excessive wear and tear. At the time of sale, both used and reconditioned copiers are in working order. Pros of Buying Refurbished Copiers Before purchasing refurbished copiers, weigh the benefits and drawbacks. Compare these brief advice to the benefits of purchasing a new equipment and decide which is best for your organisation. 1) Reduced PricePurchasing a copier at a reduced cost has several advantages. The savings can be substantial. Just remember to go shopping. Regrettably, not all refurbished copiers are the same. They may be in functional shape, but there are no rules or regulations governing the selling of refurbished copiers. As a result, focusing your decision solely on pricing may cause you to neglect the quality of its printing capabilities. 2) Environmentally FriendlyWhile new copiers are environmentally efficient, they also feature a lot of bells and whistles that make them energy hogs. Because they lack all of the extra features that can drain electricity and toner, used and refurbished copiers will likely consume less energy. However, due of age and wear-and-tear on the parts that were not replaced, refurbished or used copiers may not be as efficient as they once were. As a result, it’s a good idea to find out how much use the copier received previous to refurbishing. 3) Risks of Buying Refurbished CopiersThere are various concerns involved with secondhand and refurbished copiers. The three elements listed below are the most vital to be aware of before making a purchase decision. 4) Copiers Burn OutAll copiers fail at some point. Even if the used copier is in excellent condition, a refurbished copier that has already burned out at least once would most certainly burn out far sooner than a new copier. Burnout won’t be an issue if you don’t use the copier frequently. However, if you have a busy company that will frequently rely on the copier for tasks, especially on a tight deadline, investing in an older machine may not be worth it. 5) It has signs of ageing.It is still in use despite being “like new.” Every part and joint is in use to some extent. Even if they didn’t begin on the same machine, they almost certainly have usage from another rescued machine. So, while the machine is still operational and should be for some time, all parts have some degree of wear and tear. Consider whether you will continue to rely on your copier for high-quality work. 6) Increased Probability of Electrical IssuesEven if this equipment has been repaired and is operational, electrical system faults are difficult to predict. They are the most unpredictable and prone to generating issues during the restoration procedure. When purchasing secondhand copiers, which may be newer and in better condition than a refurbished copier, an unstable electrical system may be the reason it was returned. Pros of Buying New Copiers New copiers are exciting, gleaming, and shiny. But what are the unique advantages of purchasing a new copier over a used copier? Discover more by reading on. 1) SecurityThe most important reason a new copier outperforms a refurbished or used copier is security. Cybersecurity is the most recent emerging danger to organisations today. Copiers provide access to intranets, databases, email, contact information, and other sensitive data. Newer machines include the most up-to-date security software and cybersecurity safeguards. Older machines have only the best defences available at the time their model was released. As a result, they will lag behind newer versions equipped with cutting-edge technology. 2) New FeaturesNew copiers have the most up-to-date capabilities, such as software that can work with apps from the marketplace. That implies modern copiers have greater features and customization options for the team and their individual demands. 3) Upgrading and PartsNew copiers are frequently covered by a dealer warranty, but they are more commonly covered by a manufacturer’s warranty. As a result, new machine components and service are considerably easier to come by. Furthermore, maintenance engineers are trained on the most recent machinery, which means that any maintenance and repairs are readily rectified when compared to earlier versions. Last Thoughts Determine whether new or secondhand copiers are better for your office needs. There are certain significant concerns associated with refurbished and used copiers. However, the advantages, particularly the inexpensive cost of purchasing used copiers, are compelling. New copiers provide a lot of value in comparison, especially when it comes to the newest security, features, and repair guarantees. If you are looking for a copier, contact the experts at Bizcopier Solutions Sdn Bhd. They will assist you in weighing the risks and benefits so that you may select the best machine for your office and team’s needs.

Photocopiers are an essential feature of most offices, and using one for the first time might be intimidating. It can be difficult to tell what does what with so many buttons and functionalities. However, once you’ve successfully photocopied something, you’ll be an expert in no time. Because each photocopier is unique, we always recommend reading the handbook before attempting to copy, print, or scan anything. To make your life easier, we’ve produced a general step-by-step instruction on how to use a photocopier to assist you in mastering this ubiquitous office machine. 1) Turn on the PhotocopierThe first and most crucial step is to ensure that the power cable is properly connected before turning on the machine by pushing the power button. The power button is usually on the machine’s face, although it can also be found on the side. It’s also worth noting that most copiers now offer a power-saving mode. If you see that the computer is turned on but not responding, push the sleep mode button to wake it up. It’s also a good idea to check the paper tray, which is normally located at the bottom of the machine. Fill the empty paper tray with paper by carefully laying it on the tray. Overfilling it will result in clogs and complications later on. 2) Let the Photocopier Warm UpIf your business photocopier has a lot of different components and features, it will probably need a few minutes to warm up before it can work effectively. The same is true for older machines, as their warm-up rate is substantially slower. Although newer and smaller machines can warm up rapidly, it’s still a good idea to wait at least 3/4 minute for it to properly wake up. 3) Place Your Document on the PhotocopierLift the photocopier’s lid to reveal a glass surface beneath. Place the document on the glass, with the front facing downwards. Typically, there will be some directions on the copier that you can follow to properly insert the document. Close the lid after the location is correct. 4) Choose the Number of CopiesThe machine’s screen will then display an instructive menu, prompting you to select the quantity of copies required. Some photocopiers will display this as a list, while others would ask you to enter the number manually. 5) Choose the Colour PreferencesThe following step is to select your colour preferences. Whether the copies should be colour or black and white. If the choice does not appear on the screen right away, click the menu button and then select settings. There, you can choose your preferred colour and save it for future copies. However, keep in mind that not all copiers offer this feature. 6) Choose the Paper SizeThe final option is to select the paper size. Most advanced copiers feature many paper trays that can all store different paper sizes in case you need envelopes, posters, or other items in a variety of sizes. The standard paper size is 8.5 × 11 inches, sometimes known as A4 paper. If your copier lacks several trays, you can select the paper size from the settings menu and then feed the proper sized paper into the tray. 7) Hit the Copy ButtonFinally, press the copy button to begin printing copies! This button is often located on the machine’s top.

Configure the network settings in [System Settings] according to your environment and how you will be using the machine. The following procedure explains connecting this machine to an IPv4 network using Ethernet cable. Find IP machine. To Submit the IP to Machine

The printheads in your printer are in charge of applying ink to the paper. If these tiny devices become clogged with dried ink or pieces of paper, you may notice streaks or uneven ink dispersion in your printed products. While unclogging a clogged printhead may take some time and effort, it just requires perseverance and frequent maintenance. 1) Regular Use The best way to keep the printheads clean and in good condition is to use the printer on a regular basis. This keeps the ink flowing properly and keeps it from drying on the head surfaces. Use your printer at least once a week, if not more frequently, to keep the printheads wet with new ink. The longer the heads sit idle, the more likely it is that the ink remaining on them may dry and produce a clog. 2) Regular Cleaning Even if you use your printer frequently, a few dried-up ink droplets may remain on the printerheads or the tubing that leads from the ink cartridges. Use your printer’s cleaning cycle at least once a month to drain off any residual ink in the heads. Use canned air to blow away any dust or paper that may have become caught inside the printer or printheads when doing your monthly printhead cleaning. 3) Storage If you won’t be using your printer for a long, remove the ink cartridges and wrap them to keep them fresh. This also prevents ink from seeping into the printhead tubes and clogging them as it dries. Depending on your printer, you may be able to remove the printheads for cleaning and storage. Long-term printer storage instructions can be found on the manufacturer’s website or in the printer’s manual. 4) Turn Printer Off When you turn on your printer, it heats the ink and moves the printheads to ready them for use. If you do not turn off the printer at the device so that the carriage can return to its “home” position, the ink and printheads may dry out and clog. Never use a surge protector or power strip to turn off the printer. Instead, use the printer’s power button to guarantee a proper shutdown that avoids damage or drying of the printheads and ink.

Eco-Friendly Hacks for Your Ricoh Photocopier Saving the planet doesn’t have to mean sacrificing office efficiency. With a few simple tweaks, you can transform your Ricoh photocopier into an eco-warrior, reducing your environmental impact without compromising on quality prints. Here are some hacks to get you started: Paper Power: Duplex printing: This double-sided wonder is the easiest way to slash paper usage in half. Set it as the default for most documents, and only switch to single-sided when absolutely necessary. Opens in a new windowwww.torontocopiers.com Duplex printing on Ricoh photocopier Think before you print: Ask yourself if a digital copy or onscreen sharing would suffice. For internal memos or drafts, consider using recycled paper to minimize virgin paper consumption. Go small: When printing multiple pages on a single sheet, choose the “縮小複印” (reduce copy) option to fit more content on each page. Toner Tweaks: Adjust toner settings: Most Ricoh models allow you to choose between “normal” and “eco” toner modes. Eco mode uses less toner, resulting in slightly lighter prints but saving you significant toner cartridges. Opens in a new windowwww.absolutetoner.com Toner settings on Ricoh photocopier Combine print jobs: Instead of printing individual documents, batch similar tasks together to minimize toner usage and machine warm-up cycles. 純正碳粉匣 (Genuine toner cartridges): While generic cartridges might seem tempting, 純正碳粉匣 are often more efficient and produce higher quality prints. They also help reduce waste from discarded cartridges. Energy Efficiency: Power down: Don’t leave your Ricoh idling throughout the day. Set it to enter “省電模式” (power save mode) when not in use, and consider scheduling automatic shutdowns at night or during weekends. Opens in a new windowsupport.ricoh.com Power save mode on Ricoh photocopier Unplug at night: For even greater energy savings, unplug your photocopier completely if you won’t be using it for extended periods. LED lighting: If your Ricoh model has an LED scanner, take advantage of its lower energy consumption compared to traditional fluorescent lamps. Bonus Tips: Encourage tree-free alternatives: Promote digital document sharing and collaboration within your office to further reduce paper dependence. Recycle and reuse: Set up designated bins for waste paper and toner cartridges. Many office supply stores offer recycling programs for these materials. Spread the word: Raise awareness about eco-friendly printing practices among your colleagues. Encourage everyone to adopt these hacks and make your office a greener space. By implementing these simple hacks, you can make a significant difference in your office’s environmental footprint. Remember, small changes can add up to big results, and your Ricoh photocopier can be a powerful tool in your eco-friendly journey.

Companies all over the world are becoming increasingly concerned about the safety of their data and information in the era of cloud computing and digital business. Every business has an IT department that works to protect computers from viruses and provide safe connections for employees who use tablets and smartphones to remotely access applications. However, the security concerns do not end here. Have you considered the possibility of a security structure flaw in your office copy machine?According to Digital Copier Security’s John Juntunen: Since 2002, almost every digital copier has a hard drive. It stores an image of every document that is scanned, copied, or emailed by the machine, just like your personal computer does.So, what are the most important aspects of copy machine hard drives to know?In addition, do these hard drives for copy machines pose any security threats to your company? Basics of Copy Machine Hard Drives copy_machine_hard_driveMost of the time, copy machine hard drives can be found on devices that are used in the majority of offices and copy centers. These devices require multifunction applications, can handle a lot of work, and are shared by many people. Hard drives are now included in copy machines as a result of this. The hard drive permits a copier to fulfill its multifunction needs and stay up with the duplicate, print, fax and output projects it is approached to finish. A copy machine hard drive, for instance, enables one machine to handle a print job at the same time as another employee stands at the machine to make a copy. Additionally, projects can be stored in queue by multiple users on the hard drive. The hard drive can store information on upcoming print, fax, or copy jobs and automatically start them when a previous job is finished, even if one employee is working on a print job.The data on a copy machine hard drive should theoretically last until one of two things happens. First, when the hard drive reaches its storage limit, older data will be overwritten. Unless it is physically destroyed or manually erased using a software program, any data that is not overwritten will remain on it indefinitely. POTENTIAL SECURITY RISKS AND HOW TO PREVENT THEM An increasing number of wirelessly connected copy machines in office buildings and copy centers necessitate the availability of security software to guard against malicious use. Data encryption, authentication codes, and user access restrictions are all included in the majority of security kits offered by providers and manufacturers.

The printheads in your printer are in charge of applying ink to the paper. If these tiny devices become clogged with dried ink or pieces of paper, you may notice streaks or uneven ink dispersion in your printed products. While unclogging a clogged printhead may take some time and effort, it just requires perseverance and frequent maintenance. 1) Regular Use The best way to keep the printheads clean and in good condition is to use the printer on a regular basis. This keeps the ink flowing properly and keeps it from drying on the head surfaces. Use your printer at least once a week, if not more frequently, to keep the printheads wet with new ink. The longer the heads sit idle, the more likely it is that the ink remaining on them may dry and produce a clog. 2) Regular Cleaning Even if you use your printer frequently, a few dried-up ink droplets may remain on the printerheads or the tubing that leads from the ink cartridges. Use your printer’s cleaning cycle at least once a month to drain off any residual ink in the heads. Use canned air to blow away any dust or paper that may have become caught inside the printer or printheads when doing your monthly printhead cleaning. 3) Storage If you won’t be using your printer for a long, remove the ink cartridges and wrap them to keep them fresh. This also prevents ink from seeping into the printhead tubes and clogging them as it dries. Depending on your printer, you may be able to remove the printheads for cleaning and storage. Long-term printer storage instructions can be found on the manufacturer’s website or in the printer’s manual. 4) Turn Printer Off When you turn on your printer, it heats the ink and moves the printheads to ready them for use. If you do not turn off the printer at the device so that the carriage can return to its “home” position, the ink and printheads may dry out and clog. Never use a surge protector or power strip to turn off the printer. Instead, use the printer’s power button to guarantee a proper shutdown that avoids damage or drying of the printheads and ink.

Beneath its humdrum exterior of paper trays and blinking lights, your office photocopier harbors a secret life, a world pulsating with the rhythm of gears and the whispers of copied dreams. After the fluorescent lights dim and office drones depart, the copier casts off its mundane mask and dons the mantle of midnight adventurer. Imagine a world where toner dust becomes a shimmering constellation, guiding the copier on clandestine missions to duplicate forbidden documents. Paper jams transform into epic battles, paper warriors locked in a dance of crumpling and unfurling, their fate hanging by a thread of flimsiest paper. But the copier is not just a mischief-maker. It is also a silent observer, an archivist of office secrets whispered in hurried tones and scribbled on sticky notes. It remembers the triumphs and failures of each employee, the whispered jokes and the tear-stained resignation letters. It holds the pulse of the office, a silent chronicler of its daily drama. Perhaps it even harbors a touch of sentience, a yearning to break free from its mechanical shackles and join the human world it observes. Maybe it dreams of a day when it can speak its own mind, its whirring gears translating into eloquent prose, its paper trails spun into tales of its own adventures. So, the next time you stand before your trusty (or troublesome) copier, remember, it is not just a machine of gears and toner. It is a portal to a hidden world, a silent witness to your office’s secret life. And who knows, maybe it’s even watching you back, waiting for the day when the roles are reversed and you’ll be the one standing in awe of its extraordinary existence. This is just a starting point, of course. Feel free to add your own details, humor, and unique voice to paint a vivid picture of your photocopier’s secret life!