You can only get service or repairs for your copier from a company that supports your specific brand.

Printing technologies and parts differ greatly depending on the company that manufactures the brand.

For example, if you purchased or leased a specific copier from a company, you must seek the assistance of a dealer who is certified to maintain or repair the product.

Dealers are hesitant to service equipment that they do not lease or sell.

When looking for a maintenance company, make sure to look into the following details:

• The technicians’ expertise.
• Response time is average. Some companies may take a few hours, while others may take several days.
• What is the shortest time it takes for technicians to diagnose and repair a problem?

Remember to compare quotes from various service providers and select the one that best fits your budget and needs.