Checking the toner levels on a Ricoh machine is essential for ensuring smooth printing operations and avoiding unexpected interruptions. There are multiple methods to check toner levels, including using the machine’s control panel, Web Image Monitor, and Smart Device Connector app. Below are the step-by-step instructions for each method:
Method 1: Using the Ricoh Machine’s Control Panel
Wake Up the Machine
If the Ricoh printer is in sleep mode, press the power button or touch the screen to wake it up.
Access the Home Screen
If not already on the home screen, press the Home button on the control panel.
Navigate to the Toner Information
Look for an option labeled “Status”, “Machine Information”, or “Supply Status” (depending on the model).
Select “Toner Information” or “Supply Details” to view the toner levels.
Check the Toner Levels
The screen will display the toner levels for each color (Black, Cyan, Magenta, and Yellow in color machines).
If any toner is low, a warning symbol may appear.
Exit the Menu
Press the Home button to return to the main screen.
Method 2: Using Ricoh Web Image Monitor (WIM)
Web Image Monitor allows you to check toner levels remotely from a web browser.
Find the Printer’s IP Address
On the Ricoh machine, press User Tools → Machine Status → Network Settings → TCP/IP to locate the printer’s IP address.
Alternatively, check the IP address from the printed configuration page.
Access Web Image Monitor
Open a web browser on your computer.
Type the printer’s IP address in the address bar and press Enter.
Navigate to the Status Page
The Web Image Monitor interface will appear.
Click on “Device Management” or “Status” (depending on the model).
Check the Toner Levels
The toner levels will be displayed on the screen, usually as percentage values or graphical bars.
If a toner cartridge is low, the system will indicate a warning.
Method 3: Using Ricoh Smart Device Connector App
For users who prefer checking toner levels from their smartphone, the Ricoh Smart Device Connector app can be used.
Download and Install the App
Ensure the Ricoh Smart Device Connector app is installed on your smartphone.
Connect to the Printer
Open the app and scan for available Ricoh printers in the network.
Select the printer you want to check.
Access Printer Status
Navigate to the “Device Information” or “Supply Status” section.
View Toner Levels
The app will display the toner levels for all colors.
Additional Tips
Enable Email Notifications: Some Ricoh machines can be configured to send email alerts when toner levels are low. This can be done through Web Image Monitor under “System Settings” → “Email Notifications”.
Check for Warning Messages: If toner is low, the machine may display a low toner warning on the control panel or Web Image Monitor.
Keep Spare Toner Ready: If a specific toner cartridge is running low, order a replacement to avoid downtime.
